Welcome to Zeki Experts Travel Agency LLC! This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. We operate in compliance with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data and other applicable UAE laws.

Information We Collect

We collect personal data such as your name, email, phone number, passport details, and payment information when you book travel packages, visa services (Europe, UK, UAE, Schengen), Dubai tours, or business setup assistance. We also gather non-personal data like IP address, browser type, and website usage through cookies and analytics tools to improve your experience.

How We Use Your Information

Your data is used to process bookings, provide visa assistance, arrange Dubai tours, and support business setup services in the UAE. We may also use it to send updates, promotional offers (e.g., 30% off on hotels), and newsletters, as well as to enhance our website and services through analytics. Additionally, we use your information to comply with UAE legal requirements, such as tax or immigration regulations.

How We Share Your Information

We do not sell your data. We may share it with third-party partners (e.g., airlines, hotels, visa authorities) to fulfill your bookings and with legal authorities if required by UAE law. With your consent, we may share data with marketing partners to send promotional offers.

Data Security and Retention

We use encryption and secure servers to protect your data, with payment transactions complying with UAE Central Bank standards. However, no online platform is fully secure, and you share data at your own risk. We retain your data only as long as necessary for service delivery or legal compliance (e.g., 5 years for financial records), and inactive accounts may be deleted after 2 years.

Your Rights

Under UAE law, you can access, correct, or delete your data, and opt-out of marketing communications. To exercise these rights, contact us at info@zekiexperts.com. We also use cookies to enhance your experience; you can manage preferences via your browser settings.

International Data Transfers and Updates

Your data is primarily stored in the UAE. If transferred internationally (e.g., to visa authorities), we ensure compliance with UAE data protection laws. We may update this policy, with changes posted here and reflected in the “Last Updated” date.

Contact Us

For privacy concerns:

Email: info@zekiexperts.com
Phone: +971 4 123 4567

We’ll respond within 48 hours per UAE standards.

By using Zeki Experts Travel Agency LLC, you agree to this Privacy Policy. Thank you for trusting us with your information!